IRONLOG

Account and Data Deletion

Data controller: Chao Ling Wen Co., Ltd. (Tax ID 85081502)

Permanent deletion cannot be undone. You will no longer be able to sign in or recover workouts, body data, goals, templates, AI content, or video-analysis data.

Delete in the IronLog app

  1. Sign in to the account you want to delete.
  2. Open Member Profile from the side menu.
  3. Go to Permanently Delete Account.
  4. Enter your account email and uppercase DELETE.
  5. Confirm, wait for completion, and return to the sign-in screen.

Data deleted

Request deletion if you cannot sign in

Email us from the address registered to the account. We may request necessary verification to protect the account. Do not send passwords, full identity-document copies, or fitness videos.

Request account deletion

Processing and legal retention

In-app deletion normally begins immediately. Email requests are processed after required verification. If law, disputes, security investigations, or regulators require limited retention, we retain only what is necessary and delete or de-identify it when that period ends.